The UK People Finder Code of Ethics

Reuniting people with their estranged friends or relatives is a sensitive matter, whether it is many years since contact was last had or if only a short period of time has elapsed. Great care is taken not to cause offence or distress to any persons involved in our searches, and we are often complimented on the sensitivity and respect with which we conduct our research. All our work complies with the code of ethics as show below.

1. A responsible attitude is maintained on the principle of disclosure of addresses. Addresses are never disclosed to casual telephone callers or to enquirers using only an e-mail address. Names and addresses are only disclosed, with prior approval, where we are satisfied that we are dealing with bona fide family or relationship matters, and where we are sure that the search is for genuine family reasons, or connected with an honest and ethical partnership or relationship.

2. We will never disclose an address of any person known to be in the public eye, even if only in a minor way.

3. Any person can ask to be deleted from our Message Matchboard and there is no charge for this request to be carried out. However we will require the message number and/or details.

4. All the information which we obtain, whether disclosed or not, is in the public domain, so there is never any question of infringement of privacy rights.

5. Approaches to the subjects of searches are never made in person. Unexpected telephone calls to subjects of searches are not usually made, although we may sometimes telephone to follow up a previous letter.

6. Many of our cases involve stories of great human interest. We never disclose details to the media without the express approval of both client and subject of the search.

7. There are certain circumstances where we are unfortunately unable to take on a search. Details of such circumstances include, but are not limited, to the following:

a. Searches for an individual where a legal dispute might be involved, or where the purpose is to chase debt, child maintenance payments, etc.

b. Searches on behalf of, or searching for, persons under the age of 18;

c. Searches where the subject of the search may not be known to the individual instructing the search.

d. Searches by parents looking for their child that has been placed for adoption.

We recognise that we have a duty of confidentiality to our clients, and this takes precedence over any request we may receive from other persons or bodies.